BSPK BLOG

As the retail world prepares for 2025, clienteling emerges as an even more critical tool for brands striving to connect deeply with their...

The year-end season is one of the most crucial periods for retailers. With promotions, holiday shopping, and a surge in consumer demand,...

As Black Friday and Cyber Monday approach, retailers are gearing up for some of the year’s most intense and competitive shopping days....

As the retail landscape continues to shift, one of the most pressing challenges brands face is delivering personalized experiences to an...

As the holiday season ramps up, retail brands are under more pressure than ever to deliver personalized, seamless shopping experiences....

The holiday season is an exciting but busy time for both retailers and shoppers. The key to success is not just reacting to the holiday...

The holiday season is a crucial time for retailers, with a surge in shopping activity as consumers search for the perfect gifts. In such...

In recent years, the fashion industry has witnessed a significant shift, with resale becoming one of the biggest trends in the market....

Introduction In today’s hyper-competitive retail environment, the ability to offer personalized and high-touch customer experiences is no...

Data analytics has become a cornerstone of modern retail operations. By harnessing the power of data, retailers can gain valuable insights.

In this blog, we'll explore the significance of data-driven clienteling and how it revolutionizes the retail industry.

The effectiveness of clienteling is not measured by the number of messages sent, but by the quality and impact of those messages

A customer journey map visually outlines how a customer moves through the stages of interest and awareness, towards purchase and potentially

Increasing conversion rates in retail involves more than just attracting visitors to your store; it requires a strategic focus on enhancing

Effective internal communication is essential across all industries, yet it holds particular significance in retail.

In 2024, clienteling is crucial for brands aiming to enhance customer loyalty and increase sales.

Clienteling in the retail industry is a pivotal strategy that enhances customer experience and bolsters loyalty.

Clienteling began as an in-store feature developed to enhance the customer shopping journey.

A holistic technology stack for clienteling typically encompasses CRM software, mobile applications, data analytics, AI, and omnichannel int

Effective clienteling hinges on tailored strategies that enhance customer relationships and drive loyalty.